Returns

We want you to be happy with our products! In the event that you are not, we are happy to accept returns within 30 days of you receiving your package. Please email sales@kaiababy.com to initiate your return. Please leave your name, order number, and a note explaining why you are requesting a return.

Buyer will be responsible for the return shipping costs and the original shipping fee is non refundable. 

Returns will be processed within 7 days of us receiving the return item.

We are not responsible for lost returned packages and highly encourage that you keep your tracking number for packages returned to us. 

*Sale items are considered final sale and are not eligible for return.

**Returns must be unwashed, unworn, with tags still attached, and in original packaging. The items also need to be free of stains, odors, and damage.